Help Center

Get help with a Finch & Barker product, order, delivery, return or subscription. Choose the route below and include the details that help us understand the issue.

Orders, delivery and returns

Have your order number and the email used at checkout ready. For a delivery or return question, read Delivery & Returns first, then use the contact form if you still need help. Include clear photos when an item arrived damaged or incorrect.

Product questions

Check the label and the matching product page before use. Compare Mushroom Chews and Cool Mint Dog Dental Spray, including their directions and safety notes. Our FAQs cover the most common questions.

Subscriptions and business enquiries

For repeat-delivery help, review Subscribe & Save and the controls available in your account. Businesses interested in stocking the range can read our trade information before contacting us.

Health emergencies

Customer support cannot diagnose or treat a dog. Contact a veterinarian or emergency clinic directly for breathing difficulty, collapse, seizures, severe pain, suspected poisoning, uncontrolled bleeding, repeated vomiting, a swollen abdomen or another urgent change. In the United States, a pet poison service may charge a consultation fee.